Family & Student Chromebook Support
New to Chromebooks?
Check out this short introduction video for new Chromebook users.
Chromebook FAQ's
Why is the district deploying a Take Home 1-to-1 Chromebook Program?
We recognize that every student needs access to a computer, both at school and at home, to help facilitate new and evolving curriculum and learning strategies that prepare them for the technology-rich environment they will encounter in higher education and the modern workplace. The most equitable, supportable, and cost-efficient way to provide this is through a take-home 1-to-1 Chromebook program.
What is the cost to families?
There is no associated cost for the device to our families. Devices are owned by the school district and will be "checked out" like a textbook, and "checked in" prior to summer vacation.
Families may still be liable for the loss or theft of a borrowed device.
When will my student receive their device:
- Elementary Schools: Students will be issued a device during the first week of school. Students in grades K-3 will keep their device at school. Third graders may begin taking their device home during Spring Trimester to prepare them for the next school year.
- The Dalles Middle School: Devices will be distributed during the first week of school during homeroom.
- The Dalles High School: Devices will be distributed during the first week of school through the career center.
- Innovations Academy: Devices will be distributed on August 29th.
Checking devices in and out:
Chromebooks will be managed by our media staff at each school library with the exception of The Dalles High School. Devices at TDHS and Innovations Academy will be managed by the main office.
What if my student's device is damaged or broken?
The good news is that Chromebooks were designed with student lifestyle in mind: i.e shuffling to and from school, accidental bumps, and drops, etc. If a device does become damaged, please have your student turn their Chromebook into their school library. At TDHS and Innovations Academy this will be the main office. They will be issued a loaner device while theirs is repaired or replaced. Do not take your Chromebook to a third-party vendor to have it repaired.
What if my student forgets their device at home?
The Chromebook will become an integral part of a student's classroom instruction and it is important that they bring their Chromebooks to class every day. Specific procedures and expectations will vary from school to school with a limited amount of loaner devices available for student use. Students should report a forgotten device to their teacher at the beginning of class.
Can my student bring their own device to school instead?
No, students cannot use their own devices at school for a number of reasons:
- First and foremost is student safety. Chromebooks were specifically chosen because they are designed to be more secure than laptops, to resist hacking, and to prevent malware. We manage all district Chromebooks to ensure only district-approved apps and extensions are accessible to students, and web content is filtered.
- A uniform school device platform ensures that a teacher’s efforts are focused on instruction and engaging students in learning, rather than trying to troubleshoot a unique personal device.
- Our district technology team cannot support and secure outside devices
What if I do not have Internet access at home?
A limited number of internet hot spots are available to check out through the district. If you would like to check out a hotspot please contact your student's school.
